In the article published by Maike Gossen and Patricia Jankowski, crucial design elements are identified. It is about refining the system and evaluating its effectiveness in changing users’ behaviour. The evaluation is operationalised through the Persuasive System Design (PSD) model.
Gossen, Maike, Jankowski, Patricia (2022): Driving Sustainable Behavior with Persuasive Technology: The Green Consumption Assistant. Ökologisches Wirtschaften, 2.2022 (37), p.12-13.